At BigDealShop.in, we ensure transparency and fairness in all transactions.
All purchases made through Amazon links are governed by Amazon.in’s own refund and return policies. Please refer to Amazon’s Return Policy for detailed information.
If you make any direct payment (e.g., booking, COD advance, or digital purchase) through Razorpay, refunds are processed within 5–7 business days after approval. Refunds will be credited to the same payment method used at checkout.
Orders once confirmed cannot be cancelled after dispatch. However, you may contact us within 12 hours of placing the order for cancellation requests via digitalashish42@gmail.com.
For payment or refund disputes, please email our support team. We will ensure the issue is resolved in compliance with Razorpay’s dispute management guidelines.